Open an account

Home
Help
Open an account
Registration

Open an account > Registration

What are the conditions to open an account?

To open a game account, you have to:

be of legal age (over 18);
have a domicile or habitual residence in Switzerland;
not be subject to an exclusion from the game pursuant to art. 80 LGD;
not be subject to the gambling ban (art. 52 LGD), the limitation on participation in games (art. 53 LGD) or exclusion from gambling pursuant to art. 42 OGD.

Once the game account has been created, you will need to send us within 30 days the documents necessary for its validation (copy of the identity document and proof of residence).

What information do I have to provide to open an account?

To register on Swiss4Win and therefore to open a game account, you must provide:

Name, Last Name;
Date of birth;
Nationality;
Gender;
Primary residential or domicile address in Switzerland;
Valid personal e-mail address;
Valid personal mobile number.

Can I open more than one account?

The opening of a game account is limited to one game account per person. The game account is personal and you are prohibited from allowing third parties to use it. Furthermore, it is forbidden to sell, transfer or make your game account usable to other people, or to acquire or use accounts belonging to other people.

My username and/or password are not accepted.

The username must be between 5 and 32 characters long. You may only use upper and lowercase letters as well as numbers and the following special characters (-.@_) and a single space.

The password must be between 8 and 20 characters long and must include at least one of the following special characters (-.@_!$%&?+#/,*), an uppercase letter and a number. Spaces and umlauts are not allowed. You may not use your first name, last name, username or e-mail address in your password.

There can’t be more identical usernames. In this case, we invite you to choose another username.

Is it legal to play at Swiss4Win.ch online casino in Switzerland?

Swiss4Win is an operator authorized to operate in Switzerland, regulated by the Federal Law on cash games which came into force on January 1st, 2019. The Federal Council has granted an extension of the concession to Casinò Lugano, thus allowing the management of the Swiss4Win.ch gaming platform.

How can I close my game account?

You can request the closure of your game account at any time by writing an e-mail to [email protected]. In order to close the game account, you’ll need to provide a copy of a valid identity document and the details of a payment method in your name to transfer the remaining balance. Swiss4Win reserves the right to request further documentation to verify the validity of the personal and financial data provided.