Software & Connectivity

Software & Connectivity > Connection issues

Check whether the pop-up blocker is enabled in your browser: 
Options > Privacy & Security > Permissions > uncheck the box next to “Block pop-up windows” to disable the pop-up blocker altogether.
Microsoft Edge - min ver. 88:
Tools > Pop-up blocker > Click “Turn off pop-up blocker”.
Shift+Command+K or Menu > Preferences > Websites > Pop-up windows > Select “Allow” next to “When visiting other websites”. 
Settings > Advanced > Privacy & Security > Content settings > Pop-ups and redirects > uncheck the “Blocked” box
As an alternative:
Pay attention to the notification that appears when trying to open a pop-up window to configure an exception. 

Usually, cleaning the browser’s cache and refreshing the page will be enough, but if that isn’t the case, contact our customer service at [email protected].

All games are in HTML5 format. You therefore simply need to have an updated browser.

You couldn't find an answer to your question ?

Ask for support by e-mail

Contact our customer service by e-mail and state your request. An operator will answer you.


Chat with an operator:

Do you wish to speak to an operator in real time? Log in and use Swiss4Win's chat.